Shipping


COVID-19 UPDATE: We are still shipping as normal and most orders are still being processed and dispatched on the same working day, however, international shipping is taking a few days longer than normal. UK Shipping is still mostly unaffected.

All orders are shipped from our UK warehouse. Our preferred shipping partners are Royal Mail for UK orders and Royal Mail, DPD or FedEx for all EU and international orders, but at periods of high demand we may use additional shipping partners.

  • Please allow up to 1 working day for processing and shipment of your order. Orders placed before 17:00 are usually shipped on the same day during the week (Monday-Friday), excluding bank holidays. Orders placed on a weekend (Saturday & Sunday) will be processed on the next working day.
  • You will receive a dispatch notice email as soon as your item has been shipped.
  • Typically our parcels are small enough to fit through most standard sized letterboxes and therefore your parcel will usually be posted. If this is not the case, our shipping partners offer various options for your parcel to be delivered to a safe place, neighbour, or a local click and collect store for your convenience.

UK Shipping

  • UK Standard Shipping is FREE for all orders (no minimum spend). Standard shipping typically takes between 1-3 working days for delivery. Tracking and signed for options are free, but this service is optional and by request. You MUST specify you would like tracking and/or signed for services when placing your order, as not all orders are dispatched with tracking capability and are posted through most standard UK letter boxes without the need to be signed for upon delivery.
  • UK Express Shipping costs £6. Orders placed before 1pm will be shipped on the same day for delivery the next working day (excluding weekends & bank holidays). Orders placed after 1pm will be shipped the next working day and should be delivered within 2 working days. Express shipping is tracked by default and a signature will usually be required upon delivery.

EU Shipping

  • EU Standard Shipping costs just £4. Delivery estimate is 3-9 working days after the order is dispatched. Please note that EU standard shipping is not trackable.
  • EU Standard Tracked Shipping costs just £9. Delivery estimate is 3-9 working days after the order is dispatched. This service provides full tracking and a signature will usually be required upon delivery. EU Standard Tracked Shipping is FREE for all orders over £50.
  • EU Express Shipping costs £20. Delivery estimate is 2-3 working days after the order is dispatched. This service provides full tracking and a signature will usually be required upon delivery.

Worldwide Shipping

  • Worldwide Standard Shipping costs just £5. Delivery estimate is 5-10 working days after the order is dispatched. Please note that Worldwide standard shipping is not trackable.
  • Worldwide Standard Tracked Shipping costs just £10. Delivery estimate is 5-10 working days after the order is dispatched. This service provides full tracking and a signature will usually be required upon delivery. Worldwide Standard Tracked Shipping is FREE for all orders over £50.
  • Worldwide Express Shipping costs £20. Delivery estimate is 2-3 working days after the order is dispatched. This service provides full tracking and a signature will usually be required upon delivery.

Further Information

  • For customers located outside of the European Union, there may be customs/duties charges applicable to your order upon receipt of the delivery. Any customs charges/duties charges incurred are the responsibility of the customer.
  • If you provide an incorrect address at checkout, please inform our customer service team via InstagramTwitter or email info@lunarwatchstraps.com as soon as possible and we will do our best to help.
  • If you are placing an order to a shared address such as a work or university we highly recommend you use a Signed for service, since we are not liable for parcels that go missing when delivered to a shared address. Please note, signed for services can be added at no additional cost, simply leave a note in the delivery section at checkout for this service to be added to your delivery at no additional charge.